The link between hotel and guest.
The staff at the reception greet and say goodbye to the guests, take care of the reception (check-in) and departure formalities (check-out), provide information, hand over the keys / cards or codes and process registrations and cancellations.
The reception is the first point of contact for the guest during the entire stay in order to receive any information and advice.
It is a very varied job in which employees with high communication skills are particularly in demand.
In addition, good computer skills, a friendly and well-groomed appearance, as well as a committed and responsible way of working should be a matter of course.